Yvonne has a versatile and expansive communications background, working with organizations from Canada, Europe and the USA. She has worked with non profit, community development, software, financial, retail, utilities, enforcement, health care, hospitality, automotive and educational organizations. She has produced a variety of documents for web and print - user manuals, reference guides, instructional material, courseware, e-learning, newsletters, web sites, online help, and marketing collateral. In addition to her writing, Yvonne has extensive experience in training, editing, and project management.